Our Clients

As a small business with fewer than 10 employees, we can't afford an in-house IT team. CyberTrust gives us access to expert support at a fraction of the cost. Previously, we relied on multiple people for hardware, networking, and backups—now, CyberTrust handles it all.

They ensure seamless operations, manage compliance, and enhance security, allowing us to focus on our business. Their team is responsive, proactive, and budget-conscious, offering custom solutions tailored to our needs.

With CyberTrust IT Solutions managing our IT, we no longer have to stress about maintaining our infrastructure or planning for growth. Their team ensures everything runs smoothly, allowing us to focus on our business instead of troubleshooting IT issues. I can be almost completely hands-off, confident that our systems are up to date and ready to adopt new, more efficient technologies as they become available.

I met Doug Johnson in 2012 during a potential data breach—the first in our 40-year history. A highly skilled fraudster had tricked an experienced employee into exposing our security platform. Doug responded immediately, installing secure hardware and software within hours to prevent the anticipated cyberattack.

After his intervention, we conducted a MILSPEC-level security review, and multiple audits confirmed that no breach had occurred. Thanks to Doug's expertise, we maintained 100% compliance without any business interruption. Auditors praised our proactive response and the enhanced security measures his team implemented.

Since that stressful moment, we haven't had a single security issue. I'm a firm believer in Doug and his team and continue to recommend them—again and again.

What I like best about CyberTrust IT is the staff's incredible level of knowledge. They are friendly, patient and always available. The executive team is always willing to help and provide solutions not only in the moment, but 'big picture' solutions that are forward-thinking and proactive. They not only provided valuable information, but they also laid out the map to success.

One of the biggest advantages of partnering with CyberTrust IT Solutions is their truly unlimited, top-tier tech support. No matter when we call, we know the person on the other end will be ready to help—often with little to no wait time. CyberTrust doesn't feel like just another IT provider; they feel like an extension of our own team. Over time, I've come to know Matt, Mike, Julio, Sophia, and many others, making it feel like I'm simply calling 'upstairs' for support rather than reaching out to a separate entity miles away.

What sets CyberTrust apart is their personal touch and strategic mindset. They go beyond routine IT fixes by thinking outside the box, assisting with special projects, and acting as a trusted consultant for our firm. They've even joined calls with us to help navigate other technology platforms, offering valuable insights to improve efficiency. Their ability to rethink workflows and optimize our technology has been a game-changer—something we never experienced with our previous IT provider. The level of responsiveness and expertise they bring to the table is truly unmatched.

With CyberTrust managing our IT support, we have the security of knowing that true experts are monitoring our systems to prevent another devastating cyber-attack. Their rapid response time is unmatched—we once reached out late at night, and by the next morning, an evaluation team was already on-site. They approach every issue with a clear sense of urgency, working methodically and logically to restore business operations as quickly as possible. During a period when we were under attack from all sides, the CyberTrust team responded with both expertise and compassion, swiftly shutting down immediate threats. Their quick action not only saved us valuable time but also protected our critical data from being compromised. We couldn't ask for a more reliable IT partner.

From the moment we hired CyberTrust IT Solutions we have continued to advance our technology. They helped make the onboarding process easy and now that we have moved on from onboarding to service, their helpdesk technicians are always friendly and willing to help solve any issue that comes up.

CyberTrust IT has been a game-changer for our IT support. Their team is not only highly knowledgeable but also genuinely trustworthy—something we didn't experience with our previous provider, who felt distant and unapproachable. With CyberTrust, we receive friendly, high-quality service from a team that truly cares. They are always there when we need them, providing reliable support every time.

We were looking for a company we could respect, was educated, proactive, solution oriented, organized, detailed, honest, a partner in our business and we found CyberTrust IT! We started out with a small package to test out their services and see what we needed. We were so happy with the service and professionalism of the CyberTrust IT team that we signed on for the CyberCare Advanced package - which is well worth it.