May 12, 2025
Planning a vacation this year? Verify your confirmation email is genuine BEFORE clicking anything!
Indeed, summer is approaching, and cybercriminals are taking advantage of the travel season by sending counterfeit booking confirmations that closely resemble emails from airlines, hotels, and travel agencies. These scams aim to steal personal and financial information, take over your online accounts, and potentially infect your device with malware.
Even the most tech-savvy travelers are falling victim.
Here's How The Scam Works
A Fake Booking Confirmation Arrives In Your Inbox
- The email may seem to originate from reputable travel companies like Expedia, Delta, or Marriott.
- Hackers often utilize official logos, proper formatting, and even "customer support" numbers.
- Subject lines are designed to create a sense of urgency:
- "Your Trip To Miami Has Been Confirmed! Click Here For Details"
- "Your Flight Itinerary Has Changed - Click Here For Updates"
- "Action Required: Confirm Your Hotel Stay"
- "Final Step: Complete Your Rental Car Reservation"
You Click The Link And Are Redirected To A Fake Website
- The email encourages you to "log in" to verify details, update payment information, or download your itinerary.
- Clicking the link directs you to a convincing but fraudulent website that captures your credentials when you input them.
Hackers Steal Your Information And/Or Money
- If you enter your login details on the impersonated website, hackers gain access to your airline, hotel, or financial accounts.
- If you provide payment information, they can steal your credit card details or carry out fraudulent transactions.
- If the link contains malware, your device (and all its contents) could be compromised.
Why This Scam Is So Effective
- It Looks Legit: These phishing emails closely imitate real confirmation emails—logos, formatting, and even familiar-looking links.
- It Plays On Urgency: A "reservation issue" or "flight change" can trigger panic, prompting quick, unthinking actions.
- People Are Distracted: Whether busy with work or excited about an upcoming trip, individuals are less likely to verify an email's legitimacy.
It's Not Just Personal - It's a business risk too.
If you or your team travels for work, this scam poses an even greater threat. Many companies have one individual managing all travel arrangements—flights, hotels, rental cars, conference bookings.
Given the volume of confirmation emails received, a fraudulent one can easily go unnoticed. A single click from your office manager, travel coordinator, or executive assistant could:
- Expose your company credit card to fraud.
- Compromise login credentials for corporate travel accounts.
- Introduce malware into your company network if the scam includes malicious attachments.
How To Protect Yourself And Your Business
- Verify Before You Click - Always navigate directly to the airline, hotel, or booking website instead of clicking links in emails.
- Check The Sender's Email Address - Scammers often use addresses that are similar but not exact (e.g., "@deltacom.com" instead of "@delta.com").
- Warn Your Team - Educate employees to recognize phishing scams, especially those managing company travel bookings.
- Enable Multifactor Authentication (MFA) - Even if credentials are compromised, MFA adds an extra layer of security.
- Lock Down Business Email Accounts - Implement email security measures to block harmful links and attachments.
Don't Let A Fake Travel Email Cost You Business
Cybercriminals know when and how to strike—travel season is a prime opportunity.
If you or anyone on your team is involved in booking work-related travel, managing reservations, or overseeing expense reports, you are a target.
Let's ensure your business remains secure.
Start with a FREE 15-Minute Discovery Call. We'll check for vulnerabilities, strengthen your defenses and help safeguard your team against phishing scams like this.
Click here or give us a call at (949) 396-1100 to schedule your FREE
15-Minute Discovery Call today!